20% of calls on business mobiles are personal

Link: Enterprise mobile costs ‘out of control’ – vnunet.com

Some interesting research here, that claims many companies have poorly managed and inefficient mobile phone systems.

Dustin Kehoe, principal analyst for telecom services at research firm Current Analysis, declared in a recent report that the costs for enterprise mobile services have spiralled out of control.

One of the major problems is employee behaviour. The analyst claims that as much as 20 per cent of all mobile calls made on business phones are personal, and that most expenses occur outside normal business hours, between 5pm and 7pm.