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3UK data 'fair use' policy problem

Screenshot0008UK network operator Three is having a problem this morning with the system it uses to monitor data use against its ‘fair use’ policy with multiple warning SMS messages being sent to customers warning they are over the limit and may be cut off (I’ve had 23 26 27 in about 3 hours – 4 in the time taken to write this). Customer services are aware and asking people to ignore the messages, but there’s nothing on the Three website at this time.

I guess problems are unavoidable, but the number of texts is a real pain. I’m waiting for an important message…

Update: Appears to be fixed (no more messages) as of about midday.  After 4 hours of beeping the silence is eerie…