3UK matching T-Mobile Flext with 'Personalised Plan'

I really can’t help myself when it comes to good service from mobile companies.

Listen to this.

Or, better still, read…

Not 2 minutes ago, I got a phone call from Richard at 3UK Customer Services.

“How are you getting on with your plan?” he asks me, in a good Scottish brogue.

“Ah, er, well…” I begin, for, accurately speaking, I’ve actually got two handsets on T-Mobile Flext 50 and Flext 75 and, to tell an absolute truth, my 3UK sim card has been sat on my desk for a few weeks (although I just put it in the new handset I got the other day).

So, “Not much, actually Rchard,” I finished.

“Well, is there anything we can do for you?” he asks, as I commence wetting myself.

There’s nothing better than a mobile phone company calling to ask how you’re doing and to make you a wicked offer.

I explained that I was a huge fan of the way the Flext credit works. Huge fan. I waxed lyrical about how I didn’t really like being restricted to ‘minutes’ or ‘texts’ — I just want a credit balance.

“We can do that!” Richard explained.

“Oh, you can?”

“Aye no bother at ALL. Listen, here’s how it works, £35 a month and we give you 180 pounds worth of credit,” he says, as the word ‘SOLD’ is already flashing up on in my eyes. That’s rather interesting that they’re matching the Flext plans. I had no idea.

“Right, make it so,” I said.

“What new handset would you like?” he enquired.

“Errrrr? Well.”

That shocked me. N95? Well. Got one of those. Got two actually, although some bugger in Africa is no doubt using it after that arse grabbed it from me a while ago.

“E65 then, what about that?” I asked.

“Sure. That’s free as you’re a high-end customer,” he said, continuing, “Now, we’ll have that to you on Monday, is there anything else we can do for you?”

I paused for a few moments of mobile nirvana.

I asked him to retain the X-Series stuff.

Get in.

So, I’m not entirely sure why I signed up. But you know, …….. it’s my duty as a mobile industry blogger, right?

Goodness knows what I’d do if I had a phone on every network. I’d be running up 24 month contracts like no tomorrow.