Orange Tariff Shakeup
Ricky here!
Ewan and the podcast team have been giving Orange a hard time recently about mobile data, especially about their unlimited Bebo. You can read about his rant’s here, here and here.
It seems that Orange have listened to its customer and is now offering all £35+ plans unlimited free data which is 500mb fair usage. This is available to existing customers as well; all eligible customers will be migrated on their July bill date and be sent an SMS and information in their bill. If you want to be upgraded straight away just give customer services a call, and you account will be upgraded to include the extra benefits. There have been reports that some operators are telling customers it is only on new connections, this is NOT true and ask them to check with someone senior. My understanding is this is also applicable if you receive a discount on your tariff i.e. retention offer or online discount as long as your plan is a stupid animal and then 35 or higher you will be eligible.
Not only have Orange improved data on their tariffs they have also altered some of their other plans. The Racoon Plan (god these names are stupid) will get an increase of 75 and 100 minutes respectively on the £25 and £30 tariffs. Canary Plans will increase the amounts of texts by 100 to 500 texts.
Wow, what an improvement last month they were offering customers 30mb for £8 a month, and now they are including data in all their higher tariffs. I am sure the podcast team will be discussing this in further detail, but it seems that orange have now started to take data seriously. Let us know your how you get on upgrading to the new tariffs especially if you are having trouble.