Everything Everywhere: Olaf's introductory note

Here’s the introductory email from the new CEO arriving into the inboxes of Orange and T-Mobile employees across the UK today:

As you will by now be aware, I have been asked to take over as Chief Executive Officer for Everything Everywhere, following Tom’s decision to resign for personal and family reasons. It is with great pleasure that I have accepted this exciting challenge.

I have been on the Board of Directors of Everything Everywhere since its inception last year (as part of my wider responsibilities for Orange Business in Europe), which means I’m lucky enough to know some of you already. In my new role, I’m looking forward to meeting everyone else as soon as possible.

Meanwhile, please let me tell you a little about myself. I believe every manager is a reflection of his or her roots and past experience, and this helps define their leadership style. I was born in Holland, hence I tend to have a direct and open style. I have spent a large part of my life and career working outside of my home country in France, Germany, Switzerland, and the United States. By working in different countries, and with people of many nationalities, I am convinced of the importance of having diversity (ages, genders, and cultures) in organisations.

Having worked a lot with American companies, I’m also often impressed by the extent to which they focus on results, speed, and in being open to the
concept of trial and error. These are some of my characteristics and reflect
some of the qualities I’d like to bring to Everything Everywhere. And let’s not forget that many of our competitors today are American so this is the kind of fighting spirit they use to face-off against us every day.

But first, I want to begin by taking a moment to thank you all for your efforts in building a united team over the past twelve months and for helping create the largest operator in the UK. I know that at times this has been incredibly challenging but it is very much appreciated. Your continued passion and energy are critical to driving us forward to become the best operator in the UK. I am very confident that, working together, we can achieve great things.

I want to build on our momentum and make sure that Everything Everywhere will lead in service revenue market share every day of the year, year in and year out. I am convinced that, together, we can achieve this exciting objective by becoming Number 1 in customer loyalty, as well as doubling our data business, and developing into the most efficient telco player in the UK market.

I will be taking up my position full time from September 1st. I look forward to relocating with my family to London to be nearer to our customers, to you all, and to stop collecting air miles! In the meantime I will work closely with Tom on the transition.

My short-term promise to you is that I will announce my leadership team when
I start; listen to as many of you as possible in the coming months; and share with you what I’ve learned from these discussions, along with my vision for what lies ahead.

Now, please join me in thanking Tom for his leadership and dedication. Let us wish him all the very best for his future endeavours.

Best regards,

*Olaf *

Posted via email from MIR Live