Ian Hay -- Ten Things I Want From a Mobile Operator

Link: Ten Things I Want From You « Tech Evolution In A Wirefree World

Ian Hay is a strategic advisor to telecoms companies — and in particular, Orange, at the moment. He recently posted a wickedly interesting blog to document the ten things he wanted from a mobile operator…

I thought it would be useful to get in touch with various people I have met over the last year or so and ask them what they actually want from a Telco. The idea being to promote a conversation with the community that could then be presented to my management and of course posted here

It makes good reading.

He’s come up with a list thus:

Improve the Basics
Transparent pricing
Embrace internet and don’t compete or lock out
Business and Personal
Open Handset
Flat rate Data
Open development environment
Open Source Technology
Open Data
PC integration

Most of these things should have been solved years ago. I mean YEARS ago. The warning sign surely should have been network operators promoting the hell out of ‘MMS’ that didn’t actually ever work. It was absolutely crazy. Anyway it does work reasonabl reliably now, and this kind of ‘should have’ talk doesn’t help much.

Do take a read of Ian’s post (link above) and then I also recommend having a read of his follow-up.