Lewisham cuts missed appointments by 27% with iPlato's SMS

Lewisham Primary Care Trust has managed to cut missed appointments in 16 of its medical practices by 27% through the use of text message appointment reminders. Fantastic. That’s all thanks to the chaps at iPlato. Good work!

Link: E-Health Insider Primary Care :: Lewisham cuts missed appointments with SMS

Lewisham PCT has reduced the number of missed appointments in 16 practices by 27% by using text message appointment reminders from the iPlato Patient Care Messaging software.

The PCT which first started using iPlato last July now has 43% of its patients signed up to use the service. The PCT attributes the fall in missed appointments to the use of the SMS reminder service.