Live from the o2 call centre: Unlimited Data on o2?

o2’s call centre has been getting a lot of traffic today I’m sure. SMS Text News reader Barry has been on to them this morning asking about unlimited data.

Unlimited Data has been an on-going saga for ages. They’ve steadfastly avoided introducing any unlimited plans to date — and, alas, many of their (stupid) subscribers are wondering if o2 will reserve the data plan allowances for just iPhone customers.

I said that I was surprised to see they would be offering unlimited data to iPhone customers and that I wanted to know if they would offering unlimited data to non-iphone users. The first girl I went through to said no they wouldn’t as these were special iphone only tariffs.

At this point I imagine Barry was going nuts at this point.

I then asked for my PAC code and was passed through to retentions.

It’s a shame that this is the only strategy available to o2 customers to get any answers.

The guy there said that they would be offering new data tariffs as of the 28th of this month and that they would definitely be available to all customers. He asked how much data I wanted and I said the minimum I would be looking at would be 120mb as per Vodafone’s deal. He categorically said that their tariffs on the 28th would be better than those offered by Vodafone. I got the impression from the way he worded his question to me (how much would you need, 75mb, 120mb, more?) that they won’t quite be as good as T-Mob/Three but it is progress. Like you say let’s hope they have no silly restrictions.

Just swap. Enough is enough o2 subscribers. How long are you going to wait for unlimited data? 😉

Otherwise, wait ’til the end of the month and find out just how bad the deal is…