Lo and behold: Eurostar survey

On the very same evening I was moved to write about the rubbish Eurostar WiFi in London St. Pancras, I was approached on board by a researcher working on behalf of the company. She asked if I would like to give some feedback. I was only too happy to do so. Interestingly she then handed me a Windows Mobile device from yesteryear and a stylus with which to tap-tap-tap on. I kid ye not. That’s what I used to fill out my answers. It did work reasonably well once you allowed for the annoying and all too familiar user interface limitations. It felt rather strange to be back with Windows Mobile ‘5’ (felt like 5, could have been 6.5h devices again. How far we have come. I took a few photos along the way. Here’s the first, complete with my direct feedback. I should point out that although the WiFi sucks in the terminal and there is no on-board WiFi, I gave the rest of the service top marks.

Posted via email from MIR Live