TravelCare.co.uk text spam with no STOP opt-out
Book your dream holiday today!!
😉
I can’t ever remember signing up for travelcare.co.uk text alerts.
What’s with mobile marketing nowadays? What idiot authorised this text message to be sent WITHOUT AN OPT OUT MESSAGE?
I really thought we’d cracked this nonsense. I thought everyone-and-their-dog understood that you just wind people up when you don’t put a ‘2 unsub reply STOP’ or similar message on the end of the text?
Similarly, it doesn’t say ‘FREE’ at the start.
I don’t have a relationship with travelcare.co.uk. Flogging me rubbish text messages like this is just a wind-up exercise.
Where DID they get my number from, I wonder?
It’s part of the Co-Op Group. I think I used to have a bank account with them. I wonder if I ticked a box? If I did, surely I get the option, somewhere along the line, to unsubscribe? Surely I should be offered some sort of control over this?
Yes, and don’t call me Shirely.
The Co-Op Group isn’t some shitty back-street ‘flog’em holidays’ operation. It’s a big, proper ethical group of companies. At least, I thought it was. The bank certainly is.
So, who owns +447797 800 361 then? That’s the sender ID. At least, whoever sent this message is responsible enough to send an originator ID.
But geez. If I wasn’t so busy, I’d be going through the roof at the Chief Executive of Travelcare.co.uk for allowing his or her people to carry out such shoddy mobile marketing.
Surely this sort of thing is taught at Mobile Marketing 101?
1. First be clear the people on your database are EXPECTNG to hear from you. If not, send them a text reminder and ask them to opt-in.
2. Be clear in your relationship with your database that YOU are paying for the text message to be sent and that it’s not costing them money.
3. Place an opt-out message on the bottom of every text. E.g. ‘To opt out reply STOP’.
Gahhhhhhhhhhhhhh.
Apparently, Co-Op is the UK’s most trusted brand? Says so on the Travelcare.co.uk website here.
