Truphone or false? Anonymous Tip

Had an anonymous tip — well, an ‘anonymous experience’ actually — sent in this afternoon from ‘Fred’ about Truphone, the voice over IP mobile service.   [I’ve edited and re-written parts of this to keep the person’s identity anonymous].  Here it is:   

Hi there.  I am one of the only people in the United Kingdom with a decent Nokia E series phone that you need to properly use the Truphone service.  Or so I thought! 

I sent the text to their shortcode yesterday and I’ve had nothing from them yet.  I was a bit peeved with this.  What is the point in offering a text information service on their frontpage if it is not going to be used by them?

I kept going and decided to then go to the site and sign-up there.  I did get a quicker response than by text, but unfortunately then found out that their service only works with TWO handsets currently: The Nokia E60 & E61.  Hardly a great experience so far – they shouldn’t have launched yet.  ‘Teething troubles’ doesn’t come close.

Oh dear.  Well Fred, do remember that they’re still in beta — so I wouldn’t expect all bells and whistles to be operational as yet.

What’s your experience of Truphone?  Have you tried them?  Let me know – either anonymously or via email to ewan@smstextnews.com.

I’m going to check them out when they’ve got N90 compatibility.