Underwhelmed by o2; they found my account though

Remember I lost my Blackberry last week in Las Vegas?

Total arse.

I emailed o2 to ‘bar’ the phone (obviously) and they, rather surprisingly, couldn’t find my account details.

I phoned up and asked to terminate the contract and pay off the balance.

The lady I spoke to was able to find my details in 30 seconds.

They can, it seems, send me out a new sim card — finally.

My next issue: What do I do about a device. I didn’t bother with insurance you see. So I’m Blackberry-less.

I have got a really old one — but, come to think of it, that’s locked to T-Mobile.

Now I need to give some thought to what’s next. The idea forming in the back of my head over the last week has been to give the business to Vodafone — get a new Blackberry from them and pay them the tenner-per-month instead.

But I do like being an o2 customer, not least so I can be outraged when they limit my 3G capabilities.