Working Hard

I’m working hard this evening which is, obviously, an excuse to order a pizza.
Been in all day on the computer so I haven’t got any cash. Ergo I’d like to pay by card.

Now I have a real problem phoning my local Pizza Hut because if you’re paying by card, you’re required to go through an unending process of ‘6759.. What? Was that a 9?’ error checking. It’s laborious and excruciatingly annoying for someone geeky like me. I think it’s the inefficiency that winds me up so much.

Why I can’t order online like you can with Dominos, I don’t know.

Now, Pizza Hut hardly registers anywhere near ‘lettuce’ on the healthy food scale, ergo you’d think they’d want to capitalise on the ‘shall I have a pizza’ moment and capture your business before you think ‘dough, wheat, stodge, no thanks.’

Ordering pizza is not an experience. It’s a commodity service. I don’t care for it. I don’t look forward to picking up the phone.

If I can order and pay for my car parking – using my credit card to pay the balance – via text, why can’t I do the same with pizza?

Why can’t I type a text message thus:

‘1 x Large Stuffed Crust Meat Feast + garlic bread.’

.. Then type my postcode, house number and card details.

Then have it store my details so the next time I order I need only confirm the last four digits of my card for security?

I’m tired of such stupid sloppy service.

Why hasn’t anyone fixed this?

Or is it just me that thinks there’s a problem? Does the rest of the planet secretly get a kick out of having to do a three minute information exchange via telephone *every* time you order?

(I got a Wimpy burger instead this evening)