Just had a 3 phone delivered? It ain't working yet...

If you’re having a problem with a 3 phone that you’ve just had delivered, don’t worry.  Everyone else is.  At least, that’s according to the IVR message on the 3 Shop helpline.  Have a listen to the first bit of this audio file (it’s a link to a WAV file).

Just keep switching your handset off and on, advises the line.

And stay tuned for the full story on why this audio file exists.